Setup

Does SoundSend auto detect speaker distances, or do I manually set those?

SoundSend does not auto-detect speaker distances, because MyZone is meant to customize the soundscape for the listener’s unique positioning in their room. The MyZone feature on the SoundSend app makes manual input very quick and simple, then the system automatically calculates delay and attenuation to create a coherent sound field at the desired focal point.

If I purchase Platin, will I have another remote to keep track of?

Your entire Platin system is controllable from your smartphone (Android OR Apple) through the Axiim Link or SoundSend apps. Set up your personal preferences like balance and EQ levels anytime, and adjust them for each speaker or your system as a whole, so you can customize to your heart's content. Additionally, LG WiSA-ready TVs have an interface that uses their own remote, so you can control all your entertainment elements from one place.

Which speaker setup is the best for me?

Platin Monaco 3.1 delivers a wall of sound that will expand the impact of your TV setup. Monaco 5.1/7.1 is a fully-immersive, cinema-style surround sound system that puts you in the center of the action.

Platin Milan 5.1/7.1 provides the same immersive experience as Monaco with slightly smaller dimensions for a more compact footprint in your space.

For audio transmitters, Platin Monaco and Milan are both compatible with the WiSA SoundSend. Monaco also supports the Axiim LINK, for customers interested in expanding the audio capabilities of their Xbox console.

How can I turn up the bass volume on the subwoofer?

You can fine-tune and adjust your entire audio system using the free Axiim LINK or SoundSend mobile apps for iOS and Android. The app's advanced features allow you to play with volume trim on each independent speaker, adjust EQ settings, and more. You can also adjust the volume on the subwoofer manually, using the buttons on the rear panel.

Can I adjust the volume for each speaker individually?

Yes, speaker volume (trim) can be adjusted using the Axiim LINK and SoundSend mobile apps.

Can I reassign my speaker positions?

Yes, you can send any audio channel to any speaker.

What speaker configurations do Platin products support?

Platin products range in support from 2.0, 2.1, 3.1, 4.0, 5.1, and 7.1.

Troubleshooting

Does unplugging a speaker unpair it from SoundSend, requiring setup via the app to be performed again?

No! Once a speaker is identified upon auto-discovery or via Scan for Speakers, SoundSend remembers that speaker by MAC address and will send it the same audio channel data when it powers up again.

How can I mitigate signal interference?

The WiSA-certified Axiim LINK uses Dynamic Frequency Selection (DFS) technology, which proactively detects interference and compensates by switching frequency when conflicts arise. This keeps a backup frequency always ready, so you never lose any audio transmission on WiSA devices.

SAVE $400 ON MILAN 5.1 | Offer ends Oct 31, 2022

Get FREE Speaker Stands | with Milan 5.1 and Monaco 5.1

Financing Available | Free Shipping on Orders Over $100

Compare Milan and Monaco.

See which system is right for you. Have questions? Call us.

+1 (866) PLATIN-1 (752-8461)

Milan 5.1

Special: $499.00 USD

Overview

Complete wireless surround-sound system with eight channels of uncompressed 24-bit 48 kHz sound

Includes five speakers, one subwoofer, and WiSA SoundSend wireless audio transmitter

Simple to set up

Modern, ultra-compact form factor that fits into any space

Certifications

WiSA HT Certified

Tuned by THX™ (subwoofer)

Appearance

Speakers

Wood grain-style top plate

Fabric-covered speakers

Subwoofer

Satin finish

Speakers

Enclosure

Sealed

Center-Channel Speaker

Tweeter

Midrange driver

Front Satellite Speaker (2)

Tweeter

Midrange driver

Rear Satellite Speaker (2)

Tweeter

Midrange driver

Platin Subwoofer

Woofer (extreme low bass with downward firing)

WiSA SoundSend

Wireless audio transmitter

Compatible with all Smart TVs with HDMI ARC or eARC

Decodes Dolby Digital, Dolby Digital+, Dolby TrueHD, Dolby Atmos

Size Information

WiSA SoundSend

Height: 1.0625 inches (2.7 cm)

Width: 4.3125 inches (10.95 cm)

Low-Profile Subwoofer

Height: 5.3 inches (13.5 cm)

Width: 15 inches (38 cm)

Depth: 12.2 inches (31 cm)

Center-Channel Speaker

Height: 4.3 inches (11 cm)

Width: 5.9 inches (15 cm)

Depth: 3.2 inches (8.2 cm)

Weight: 1.4 pounds (0.635 kg)

Satellite Speakers

Height: 5.9 inches (15 cm)

Width: 4.3 inches (11 cm)

Depth: 3.2 inches (8.2 cm)

Weight: 1.4 pounds (0.635 kg)

Mount: Back of speaker

Mount thread: 6 mm (diameter); 12 mm (length)

Monaco 5.1

$1,099.00 USD

Overview

Complete wireless surround-sound system with eight channels of uncompressed 24-bit 48 kHz sound

Includes five speakers, one subwoofer, and WiSA SoundSend wireless audio transmitter

Simple to set up

Sleek, compact form factor that fits into any space

Custom-tuned MDF enclosures for all channels

Center-channel speaker includes two midrange drivers for crystal-clear dialogue

Certifications

WiSA HT Certified

Tuned by THX™ (subwoofer, center-channel speaker, front and rear satellite speakers)

Appearance

Speakers

Satin finish

Subwoofer

Satin finish

Speakers

Enclosure

Bass reflex (ported)

Center-Channel Speaker

Tweeter

Midrange driver (2)

Front Satellite Speaker (2)

Tweeter

Midrange driver

Rear Satellite Speaker (2)

Tweeter

Midrange driver

Platin Subwoofer

Woofer (extreme low bass with downward firing)

WiSA SoundSend

Wireless audio transmitter

Compatible with all Smart TVs with HDMI ARC or eARC

Decodes Dolby Digital, Dolby Digital+, Dolby TrueHD, Dolby Atmos

Size Information

WiSA SoundSend

Height: 1.0625 inches (2.7 cm)

Width: 4.3125 inches (10.95 cm)

Low-Profile Subwoofer

Height: 5.3 inches (13.5 cm)

Width: 15 inches (38 cm)

Depth: 12.2 inches (31 cm)

Center-Channel Speaker

Height: 4.3 inches (11 cm)

Width: 10.2 inches (26 cm)

Depth: 5.5 inches (14 cm)

Weight: 5.5 pounds (2.495 kg)

Satellite Speakers

Height: 6.7 inches (17 cm)

Width: 4.3 inches (10.9 cm)

Depth: 5.5 inches (13.97 cm)

Weight: 3.3 pounds (1.5 kg)

Mount: Bottom of speaker

Mount thread: 6 mm (diameter); 12 mm (length)

Monaco 5.1.2

$1,499.00 USD

Overview

Complete wireless surround-sound system with eight channels of uncompressed 24-bit 48 kHz sound

Includes five speakers, one subwoofer, and WiSA SoundSend wireless audio transmitter

Front satellite speakers include upfiring drivers to play Dolby Atmos® sound

Simple to set up

Sleek, compact form factor that fits into any space; removable fabric-covered speaker grills for a covered or uncovered look

Custom-tuned MDF enclosures for all channels

Center-channel speaker includes two midrange drivers for crystal-clear dialogue

Certifications

WiSA HT Certified

Tuned by THX™ (subwoofer, center-channel speaker, rear satellite speakers)

Dolby Atmos (front satellite speakers)

Appearance

Speakers

Satin finish

Removable fabric-covered speaker grills

Subwoofer

Satin finish

Speakers

Enclosure

Bass reflex (ported)

Center-Channel Speaker

Tweeter

Midrange driver (2)

Front Satellite Speaker (2)

Tweeter

Midrange driver

Atmos full-range driver (with upward firing)

Rear Satellite Speaker (2)

Tweeter

Midrange driver

Platin Subwoofer

Woofer (extreme low bass with downward firing)

WiSA SoundSend

Wireless audio transmitter

Compatible with all Smart TVs with HDMI ARC or eARC

Decodes Dolby Digital, Dolby Digital+, Dolby TrueHD, Dolby Atmos

Size Information

WiSA SoundSend

Height: 1.0625 inches (2.7 cm)

Width: 4.3125 inches (10.95 cm)

Low-Profile Subwoofer

Height: 5.3 inches (13.5 cm)

Width: 15 inches (38 cm)

Depth: 12.2 inches (31 cm)

Center-Channel Speaker with Grills

Height: 4.4 inches (11.176 cm)

Width: 10.2 inches (26 cm)

Depth: 5.7 inches (14.478 cm)

Weight: 5.5 pounds (2.495 kg)

Rear Satellite Speakers with Grills

Height: 6.7 inches (17 cm)

Width: 4.3 inches (10.9 cm)

Depth: 5.7 inches (14.478 cm)

Weight: 3.5 pounds (1.587 kg)

Mount: Bottom of speaker

Mount thread: 6 mm (diameter), 12 mm (length)

Front Satellite Speakers with Grills

Height: 9.8 inches (24.89 cm)

Width: 4.3 inches (10.92 cm)

Depth: 5.7 inches (14.48 cm)

Weight: 4.6 pounds (2.086 kg)

Mount: Bottom of speaker

Mount thread: 6 mm (diameter); 12 mm (length)